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Welcome to Greybeard Rentals Guest Services!

If you are like us, when you travel to that special vacation cabin, you want a memorable experience without having to stress about the details. An ideal Asheville, NC, vacation should include unique and authentic experiences, including sites and services known only to locals.

That’s where we can help. The mission of Guest Services is to provide the connections to make Asheville vacations as amazing as possible. Not only can we save you time and money in locating the Asheville attractions, adventures, and services you need, but we also know and love Asheville and Black Mountain and want to share the best of our area with you.

From Biltmore tickets to outdoor adventures, we can assist you in selecting just the right package or service that will make your Asheville area vacation a memorable and seamless experience.

To take advantage of any of these services just contact us with your request, the vacation home you have reserved or wish to reserve, your dates, name, and contact information and we will take it from there. We look forward to hearing from you!

Individual Add-on and Upgrade Options

Package Options

Lumen Concierge 

When preparing for a vacation, there is always a growing checklist of considerations and things to do. To make it easier for our valued guests, Greybeard has partnered with local company, Lumen Concierge, so you can avoid the stress of planning and focus on making the most of your time in the mountains.

Lumen offers everything from pre-arrival grocery deliveries to pet-sitting to custom decorations and more. Once your reservation is confirmed, simply submit your request here, and let them take care of the rest. 

For questions, please contact Lumen Concierge at 855-803-4605 from 9 AM to 5 PM (Monday through Friday).  

    Complimentary Starter Kit

    To help you transition into your vacation, we provide an amenity starter kit with trial-size items so you have some basic items upon your arrival. Please keep in mind that this is only a starter kit, and you will need to bring additional personal items and products as needed. The starter kit includes:

    • 2 trash bags
    • 1 roll of paper towels
    • 1 kitchen sponge
    • 1 trial-size bottle of dishwashing liquid
    • 2 packets of dishwasher detergent (if applicable)
    • 2 packets of laundry detergent (if applicable)
    • 1 roll of toilet paper per bathroom
    • 1 small bar of soap per bathroom
    • 1 trial-size bottle of shampoo, conditioner, body wash, and lotion per bathroom
    • A beautiful reusable tote with landmarks from the "Land of Sky" to keep as a souvenir and remind you of your treasured time in the mountains!

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