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Gorgeous scenery and unparalleled privacy are yours at A Celestial Chalet! Gorgeous scenery and unparalleled privacy are yours at A Celestial Chalet!

Floor-to-ceiling windows and an open loft contribute to the luxury feel of A Celestial Chalet. Floor-to-ceiling windows and an open loft contribute to the luxury feel of A Celestial Chalet.

The well-equipped kitchen will sweetly beckon to the chef in your group. The well-equipped kitchen will sweetly beckon to the chef in your group.

Enjoy long-range views from the hot tub on the lower level, under bistro-style lighting. Enjoy long-range views from the hot tub on the lower level, under bistro-style lighting.

Enjoy the in-home movie theater with a projector & 120" screen and elevated recliners. Please note: The couch has been replaced by a Twin-sized daybed with a Twin trundle. Enjoy the in-home movie theater with a projector & 120" screen and elevated recliners. Please note: The couch has been replaced by a Twin-sized daybed with a Twin trundle.

Spacious deck with Adirondack seating & gas fire pit overlooking breathtaking long-range views. Spacious deck with Adirondack seating & gas fire pit overlooking breathtaking long-range views.

New gas-powered Ooni Koda 16 pizza oven on the deck. New gas-powered Ooni Koda 16 pizza oven on the deck.

Gas fire table with seating for 5 & commercial gas grill in the fully screened-in corner porch. Gas fire table with seating for 5 & commercial gas grill in the fully screened-in corner porch.

Gas fire table with seating for 5 located in the fully screened-in corner porch. Gas fire table with seating for 5 located in the fully screened-in corner porch.

Upper-level loft area with dedicated work space & reading nook. Upper-level loft area with dedicated work space & reading nook.

From sunsets to stargazing, the view is nothing short of spectacular. From sunsets to stargazing, the view is nothing short of spectacular.

Main entrance and parking for up to 4 well-spaced vehicles. Main entrance and parking for up to 4 well-spaced vehicles.

Seasonal fall decor at the front entrance. Seasonal fall decor at the front entrance.

Open living and dining areas with stunning mountain views. Open living and dining areas with stunning mountain views.

Upscale living room complete with designer Restoration Hardware furnishings & 55" TV with streaming capability. Upscale living room complete with designer Restoration Hardware furnishings & 55" TV with streaming capability.

Christmas decor in the living room by the cozy fireplace. Christmas decor in the living room by the cozy fireplace.

Open-concept living and dining spaces with access to the deck and a fully screened corner porch. Open-concept living and dining spaces with access to the deck and a fully screened corner porch.

Step just outside the formal dining area to the fully screened porch w/fire table. Step just outside the formal dining area to the fully screened porch w/fire table.

Spacious deck with Adirondack seating & gas fire pit overlooking breathtaking long-range views. Spacious deck with Adirondack seating & gas fire pit overlooking breathtaking long-range views.

Swing beneath the pergola overlooking the mountains. Swing beneath the pergola overlooking the mountains.

Views from the hammock by the swing and bistro table for 4. Views from the hammock by the swing and bistro table for 4.

Well-equipped kitchen complete with a dishwasher, a range with an air fryer option & a coffee bar with a grinder, and 2 types of coffeemakers (drip-style & Keurig). Well-equipped kitchen complete with a dishwasher, a range with an air fryer option & a coffee bar with a grinder, and 2 types of coffeemakers (drip-style & Keurig).

Main floor bedroom with King bed & Smart TV. Main floor bedroom with King bed & Smart TV.

The main level bathroom with a glass-enclosed waterfall shower, a toilet with a heated seat and bidet, and luxurious heated floors (hallway access only). The main level bathroom with a glass-enclosed waterfall shower, a toilet with a heated seat and bidet, and luxurious heated floors (hallway access only).

Main floor bedroom with Queen bed & far-out chair for seating. Main floor bedroom with Queen bed & far-out chair for seating.

Upper-level loft area with dedicated work space & reading nook. Upper-level loft area with dedicated work space & reading nook.

King-size bed in the upper-level loft. Please note: While there is a curtain available for privacy, this is a traditional, open-air loft. King-size bed in the upper-level loft. Please note: While there is a curtain available for privacy, this is a traditional, open-air loft.

Full en-suite bathroom with double vanity, luxurious heated floors, and a stackable washer & dryer, just off the upper-level loft-style bedroom. Full en-suite bathroom with double vanity, luxurious heated floors, and a stackable washer & dryer, just off the upper-level loft-style bedroom.

In-home movie theater with Shuffleboard, a projector & 120" screen, and elevated recliners. Please note: The couch has been replaced by a Twin-sized daybed with a Twin trundle. In-home movie theater with Shuffleboard, a projector & 120" screen, and elevated recliners. Please note: The couch has been replaced by a Twin-sized daybed with a Twin trundle.

Full bathroom, with shower only, located off the lower level movie and game room. Full bathroom, with shower only, located off the lower level movie and game room.

Shuffleboard and Hook and Ring Toss are available in the lower-level game room. Shuffleboard and Hook and Ring Toss are available in the lower-level game room.

In-home movie theater with a projector & 120" screen and elevated recliners. Note: The couch has been replaced by a Twin-sized daybed with a Twin trundle. In-home movie theater with a projector & 120" screen and elevated recliners. Note: The couch has been replaced by a Twin-sized daybed with a Twin trundle.

Hot tub on the lower level, under bistro-style lighting, with nearby swings for an additional vantage point of the gorgeous scenery. Hot tub on the lower level, under bistro-style lighting, with nearby swings for an additional vantage point of the gorgeous scenery.

Views from the lower-level stone patio. Views from the lower-level stone patio.

Hot tub on the lower level stone patio under bistro-style lighting. Hot tub on the lower level stone patio under bistro-style lighting.

Nighttime views from the hot tub. Nighttime views from the hot tub.

Lower level swing offers an additional vantage point. Lower level swing offers an additional vantage point.

Access the natural rock platform just steps away from the main deck. With 8 wooded acres, gorgeous scenery and unparalleled privacy abound. Access the natural rock platform just steps away from the main deck. With 8 wooded acres, gorgeous scenery and unparalleled privacy abound.

Short, private walking trails can be found around the chalet. Short, private walking trails can be found around the chalet.

Breathtaking long-range views of Mt. Mitchell and Lake George from the natural rock platform steps from the main deck Breathtaking long-range views of Mt. Mitchell and Lake George from the natural rock platform steps from the main deck

Meditation bench above the home. Meditation bench above the home.

Wander around the property to find the magical fairy gardens sprinkled throughout Wander around the property to find the magical fairy gardens sprinkled throughout

Gorgeous hand-carved statue of the owners' beloved dog, Abbey, overlooking the home and surrounding mountains. Gorgeous hand-carved statue of the owners' beloved dog, Abbey, overlooking the home and surrounding mountains.

Gorgeous fall color & long-range mountain views above the home from the meditation bench. Gorgeous fall color & long-range mountain views above the home from the meditation bench.

Enjoy the sunset from the Adirondack seating on the deck while cozied up around the gas fire pit overlooking breathtaking long-range views. Enjoy the sunset from the Adirondack seating on the deck while cozied up around the gas fire pit overlooking breathtaking long-range views.

Gas fire pit overlooking gorgeous mountain views. Gas fire pit overlooking gorgeous mountain views.

Spectacular mountain views at sunset from the deck. Spectacular mountain views at sunset from the deck.

House sign and illuminated driveway leading to the home. House sign and illuminated driveway leading to the home.

Beautiful sign welcoming you to the chalet. Beautiful sign welcoming you to the chalet.

Vibrant sunset skies over A Celestial Chalet. Vibrant sunset skies over A Celestial Chalet.

As the name suggests, A Celestial Chalet is a magnificent stargazing spot! As the name suggests, A Celestial Chalet is a magnificent stargazing spot!

Aerial view of A Celestial Chalet in the early fall. Aerial view of A Celestial Chalet in the early fall.

Aerial view of A Celestial Chalet in the summer. Aerial view of A Celestial Chalet in the summer.

Aerial view of A Celestial Chalet in the fall. Aerial view of A Celestial Chalet in the fall.

Lake George Pavilion and Dock in the Gateway Mountain Community. Lake George Pavilion and Dock in the Gateway Mountain Community.

Gateway Mountain Community picnic area located near the waterfall. Gateway Mountain Community picnic area located near the waterfall.

Path to Gateway Mountain community waterfall. Path to Gateway Mountain community waterfall.

Gateway Mountain's iconic Standing Rock Fall, a majestic 60-foot waterfall that is adjacent to the community park. Gateway Mountain's iconic Standing Rock Fall, a majestic 60-foot waterfall that is adjacent to the community park.

Keurig and drip style coffeemaker. Keurig and drip style coffeemaker.

Gorgeous fall views from the hot tub on the lower level, under bistro-style lighting. Gorgeous fall views from the hot tub on the lower level, under bistro-style lighting.

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A Celestial Chalet

5.0000

5.0 (19 Reviews)

3 Bedrooms

3 Baths

6 Guests

Old Fort to Marion

people have considered this property in the last 24 hours.

Featured Amenities

Game Room
Hot Tub
King Bed
Mountain View
Pet Friendly
Private/Secluded
Wifi

Cancellation Policy

Firm Policy 100% refund 60 days before check-in; 50% refund 30-60 days before check-in.

Description

Primary En Suite (Upper Level Loft)

1 King

Main Floor

1 King

Main Floor

1 Queen

Located within the private, gated community of Gateway Mountain on just over 8 acres, gorgeous scenery, and unparalleled privacy abound at A Celestial Chalet. The wrap-around deck (complete with an outdoor dining table for 4 and a Weber grill) and natural rock platform create no shortage of cozy spots to stargaze and take in the breathtaking long-range views of Mt. Mitchell and Lake George. Various seating can also be found along the short private walking trails around the chalet.

On the main level, you'll find all-new natural acacia hardwood flooring, an upscale living room complete with designer Restoration Hardware furniture, stunning views from every window, and a well-equipped kitchen complete with all-new stainless steel appliances, a range with an air fryer option, and a coffee bar area sweetly beckoning to the chef in your group. The fully screened-in porch, accessed from the dining area, maximizes outdoor enjoyment with a gas fire table and ample seating for up to 5. Also on the main level are two bedrooms; one with a queen-sized bed (and a king-size inflatable bed in the closet) and one with an out-of-this-world king bed. The full bathroom, complete with a new glass-enclosed waterfall shower, toilet with heated seat and bidet, and luxurious heated floors, can be accessed from the hallway.

Upstairs is a traditional open loft with a dedicated workspace, reading nook, and two mammoth LoveSac bean bags to immerse in the year-round views of the mountain vista through the scaling floor-to-ceiling windows. Also in the loft is a king-size bed and en suite bathroom with a walk-in shower, double vanity, luxurious heated floors, and a stackable washer and dryer. After watching the sun dip below the tree-lined mountaintops, pull the curtains gently closed to create a more private space.

Continue to the lower level for the heart of entertainment! Here, you'll find a projector with a 120 screen, elevated recliners, and a cozy daybed with a Twin bed and Twin trundle that will make your favorite family movie come to life. Step outside onto the hot tub entertainment area under bistro-style lighting after a day of exploring, lounge in the Adirondack glider chairs around the newly-added outdoor fire table, prepare a delicious pizza in the new gas-powered Ooni Koda 16 pizza oven, lounge in the suspended hammock overlooking the mountains, or wander through the magical fairy gardens around the property. Not ready to turn in for the night? The shuffleboard table and Hook Ring Toss may inspire some friendly competition.

A stunning and modern mountain getaway that would seem too other-worldly to imagine, A Celestial Chalet leaves no mountain peak unseen and no star unnamed!

Please Note: This home is pet-friendly with an additional fee. This home now offers Starlink internet with starting speeds of 100+ Mbps and a Verizon network extender to assist with better cell phone coverage (i.e. boosts signal to full bars of LTE). The scenic journey to the house where gorgeous views await is steep and curvy yet paved with a small section of gravel before the incline begins. To provide an inviting and grand entrance for guests traveling to the house in the twilight hours, there are thoughtfully arranged landscape lights illuminating the house sign, driveway, and walking paths.

No RVs, boat trailers, camping trailers, or trailers of any kind are permitted in the Gateway Mountain Community, and no parking is allowed on roadways or at gate entrances.

This home offers a 22 kW Generac whole home generator that is also connected to the hot tub, so your vacation won't be interrupted in the unlikely event of a power outage. The home also offers two air purifier units to keep you enjoying that fresh mountain air inside and out!

Amenities

Air Conditioning
Dryer
DVD player
Fireplace
Game room
Heating
Internet
Iron
Iron Board
King Bed
Laptop Friendly
Linens provided
Mountain View
Private Entrance
Secluded Asheville Rentals
Smoke Detector
Television
Towels provided
Washer
Wifi

Suitability

Air Conditioning
Children Welcome
Cleaning Disinfection
Decked area
Enhanced Cleaning Practices
Fireplace
Free Parking
Gated Community
High-touch surfaces cleaned with disinfectant
Pets allowed
Smoking Not Allowed

Kitchen and Dining

Coffee Maker
Dining Area
Dishes Utensils
Dishwasher
Fridge
Keurig Coffee Maker
Kitchen
Microwave
Oven
Refrigerator
Stove
Toaster

Outdoor Living

Deck Patio Uncovered
Grill
Hot Tub
Outdoor Space/Living Area
Screened Porch

Availability

Key
#	Night Available	#	Night Unavailable	#	Arrive Only	#	Depart Only

Location

Get Directions

Reviews

The Most Epic Cabin

Sent on 2024-11-30 by Blair

Overall

This cabin was beyond excellent in every way. Our entire family was speechless at the breathtaking view in every direction. This was the most well-stocked cabin we have ever stayed in. We had more than everything we needed and the cleanliness was beyond belief. Greybeard was communicative at all times and directions were very clear and easy to follow. We will absolutely be booking again, sooner rather than later! What a gem we feel like we have found!

Manager's Response

Blair, how wonderful to hear that A Celestial Chalet exceeded expectations and left your family speechless! We're so delighted that you enjoyed the breathtaking mountain views and thoughtful details throughout the cabin, and we're also thrilled that our team at Greybeard provided exceptional customer service and communication throughout your stay. We're excited to welcome you back and hopefully provide another phenomenal experience!

A true mountain gem!

Sent on 2024-07-18 by Joe

Overall

The Celestial Chalet is the perfect family destination in the heart of the Blue Ridge mountains. The house has every amenity you could need, from comfortable, well-appointed bedrooms to a well stocked kitched and even a theater room for family movie night. But the star of the show is the views from the living room and exterior porches. No pictures can ever do it justice. I gasped in amazement at the view the first moment I walked into the chalet, and the impact never wears off. I highly recommend this house for anyone looking for a great family destination that allows you to disconnect, while only being a short drive from the attractions of Asheville. I would give it 10 stars if the ratings allowed.

Manager's Response

Joe, we can't thank you enough for your kind (and beautifully written) review of A Celestial Chalet! We appreciate you choosing us at Greybeard Rentals and recommending this home to prospective guests, and we look forward to helping you plan another exceptional stay at this cabin in the near future.

A Celestial Chalet Rating

Sent on 2024-06-27 by Stacey

Overall

Star Rating Only

Manager's Response

Thank you for the five-star rating!

A Celestial Chalet

Sent on 2024-06-27 by Susan

Overall

Star Review Only

Manager's Response

Thank you for the five-star rating!

A Celestial Chalet

Sent on 2024-06-27 by Erik

Overall

Star Rating Only

Manager's Response

Thank you for the five-star rating!

Celestial Chalet

Sent on 2024-04-28 by Matthew

Overall

We absolutely loved this place. The view was spectacular and the house was beautiful. We would come back in a heart beat 10/10

Manager's Response

It's wonderful to hear that A Celestial Chalet was the perfect fit for you and your group, Matthew. We can't thank you enough for your glowing review, and we're excited to help you plan another spectacular and memorable stay at this cabin (maybe an activity-filled summer getaway or a quiet fall retreat to catch the color-changing foliage)!

Excellent (5)

Sent on 2024-04-11 by Richard

Overall

The house and the views were amazing. Everything was clean and the kitchen was well stocked. We enjoyed the movie theater downstairs and the hot tub. The weather wasn’t great for us and the fog that surrounds the house made travel a little difficult but we made the most of it by hanging out in the house. Only negative is the drive up to this property. The drive is not for the scared at heart or a car that doesn’t have great brakes and a good transmission. It was a terrifying drive in good weather but in the fog and rain made it impossible to leave for us inexperienced drivers on roads like this. Otherwise this place is worth the trip up the mountain.

Manager's Response

Richard, it's great to hear that despite the challenges of the drive, you had an overall amazing and memorable stay at A Celestial Chalet! We're happy to hear that the amenities and comfort of the home more than made up for the daunting drive and that you enjoyed the in-home movie theater and luxurious hot tub. We appreciate your honest review, and we hope that you'll consider returning to this home during the spring or summer when the weather is nice and warm!

Exactly what we needed

Sent on 2024-04-07 by James

Overall

This cabin has everything! Shout out to the owners for the property itself and the attention to detail. It was set up such that it felt like we were walking into our second home. Virtually worry free! Thanks to Greybeard Realty for making the rental process so easy and streamlined. The staff was very friendly.

Manager's Response

Thank you so much for your glowing review, James! We're delighted that the home provided an exceptional, worry-free vacation, and we're happy to hear that the Greybeard team was friendly and provided a streamlined rental process. We can't thank you enough for sharing your experience with us and future guests, and we hope that you'll stay with us again when traveling to the Asheville area!

Perfect Stay!

Sent on 2024-04-05 by Katherine

Overall

My family and absolutely loved our stay. So relaxing! The house had everything we could possibly imagine and more! It was in great condition, and the view was stunning! We will definitely be back!

Manager's Response

Excellent! We're so happy to hear that you and your family enjoyed your time at A Celestial Chalet and enjoyed the home's numerous amenities, stunning views, and relaxing setting. We appreciate your kind review, and we'd love to host you again when you return to the mountains of WNC!

Excellent (5)

Sent on 2024-02-17 by David

Overall

Very nice cabin with excellent views.

Manager's Response

David, we're thrilled that you had such an exceptional getaway at A Celestial Chalet, and we appreciate your kind review. We hope you'll stay with us again when you return to the Asheville area!

Excellent (5)

Sent on 2023-12-14 by Nicholas

Overall

This home is beautiful! We thoroughly enjoyed our time and would love to come back again in the future.

Manager's Response

Nicholas, we're so happy you had an awesome experience, and we look forward to hosting you again when you return to the area!

in the stars

Sent on 2023-12-11 by Debbi

Overall

The ride up to this wonderful home was worth it. It was so comfortable and well updated home. You know that the owners must love using it because it had everything you needed. thanks!

Manager's Response

We're thrilled that you had such a spectacular stay at A Celestial Chalet and loved all of the thoughtful updates throughout the home, Debbi! We appreciate you sharing your kind feedback with us and recommending us to fellow travelers considering this home for their vacation. We look forward to helping you plan your next trip to the mountains soon!

Relaxing stay

Sent on 2023-07-07 by Jessica

Overall

Had an excellent stay at A Celestial Chalet in Old Fort, NC. Quite far from nearby cities (and a very steep PAVED road up to the cabin) but if you’re looking to just hang out and relax- THIS IS THE PLACE. Literally the most beautiful Mountain View’s you’ve ever seen. Spent a lot of time on the porch swing overlooking the mountains. It rained a couple of the days we were there but the floor to ceiling windows in the living room made even the rainy days wonderful. Cabin itself is decorated beautifully. Movie room and jacuzzi downstairs. Check-in and check-out instructions were very clear and easy to follow. Loved everything about our stay and will definitely be staying with Greybeard Rentals team again!

Manager's Response

Jessica, thank you so much for your glowing five-star review and recommendation of A Celestial Chalet! We're thrilled that you had such an exceptional stay and enjoyed the stunning mountain views, spectacular amenities, and relaxing atmosphere. We're also happy to hear that the check-in and check-out processes were a breeze. We appreciate you sharing your thoughtful feedback with us and future guests, and we look forward to welcoming you back to the area soon—perhaps for an enchanting fall or winter retreat!

Wonderful home

Sent on 2023-05-28 by Mary

Overall

This is a wonderful home, fully equipped and comfortable for our family of 6 (plus 1 dog). The views of the mountains are stunning. We enjoyed the scenic hike to the falls within the gated community as well as trips to Black Mtn, Montreat, Pisgah, Lake James, Lake Lure and Ashville. Plan your trips as you can’t just hop in your car for a quick errand or trip to the store but when you arrive back after a day of hiking or whatever, you will find the tranquility of Celestial Chalet exactly what you wanted.

Manager's Response

This is great. I'm so glad you had an enjoyable stay at Celestial Chalet! Come back to visit us again soon!

Amazing Stay at Celestial Chalet!

Sent on 2023-05-06 by Steven

Overall

Celestial Chalet is a beautiful home. We had an excellent experience. Amazing views, plenty of amenities, and extremely clean. There are tons of little extras and personal touches. You can tell the owners take pride in the property and it shows all over. We hope to come back and enjoy the home one day.

Manager's Response

Thank you for the glowing five-star review of A Celestial Chalet, Steven! We're delighted that you had such an exceptional experience and enjoyed the stunning views, fantastic amenities, and personal touches throughout the home. We appreciate you choosing us, and we hope that we'll get the chance to host you again very soon.

Truly a Heavenly View

Sent on 2023-04-05 by Marie

Overall

My husband and I traveled nearly 12 hours from flat Florida to Celestial Chalet. The photos on greybeard didn't do the beautiful mountain scenery justice. We were looking for peace and quiet from the city and were not disappointed. The cabin was situated far enough from the neighboring cabins that we didn't hear any noise but nature. The drive from Old Fort to the cabin was definitely a little gut wrenching due to the cabin being at a high elevation, but the paved roads made it less perilous. I would highly recommend AWD or 4WD to any travelers not used to navigating winding and steep roads. The cabin was in pristine condition and tastefully decorated. My husband and I enjoyed playing video games on the 120-inch projector in the game room and relaxing in the hot tub while watching the sunset. The waterfall within the enormous community was also a bonus as it was an easy hike to take in the falls. Only thing I would change about the cabin would be only the fact there is no television in the master suite or one of the lower level bedrooms. Our entry code also didn't work upon arrival, but a quick phone call to Greybeard, and they remotely unlocked the front door within a minute. Excellent customer service. I would highly recommend this cabin to any guests looking for a beautiful, peaceful getaway. In fact, after sharing videos of the views, several people inquired about Celestial Chalet to book their next vacation!

Manager's Response

Marie, we're beyond delighted to hear that you and your husband had such an exceptional experience at A Celestial Chalet and enjoyed the peaceful atmosphere, fantastic amenities, and stunning mountain views. We appreciate you taking the time to share your thoughtful feedback and recommendations with us, and we appreciate you recommending Greybeard and this home to future guests. I'm happy to share that as a direct result of your feedback, the owners will be adding two 50" Smart TVs to the home (one in the loft bedroom and one in the main floor King bedroom). We look forward to hosting you again very soon—perhaps for a summer stay when everything is in full bloom or a fall retreat when the color-changing foliage is at its peak!

Absolute Beautiful View

Sent on 2022-10-23 by Elizabeth H.

Overall

Were you satisfied with the property's general condition?

Were you happy with the property's location? (convenience, safety, view, etc.)

How would you rate the cleanliness of your home?

How would you rate the reservations process

Would you recommend this property to a friend?

The Chalet was wonderful. We enjoyed every bit from the hot tub, to the theater room, to the absolutely gorgeous view. We enjoyed the privacy and the feeling of disconnect from the city. We will definitely be coming back.

Great Vacation

Sent on 2022-08-08 by Derek S.

Overall

Were you satisfied with the property's general condition?

Were you happy with the property's location? (convenience, safety, view, etc.)

How would you rate the cleanliness of your home?

How would you rate the reservations process

Would you recommend this property to a friend?

The location was very remote and peaceful. The house itself was well equipped and met all our needs.

Worth it!

Sent on 2022-07-12 by Cindy T.

Overall

Were you satisfied with the property's general condition?

Were you happy with the property's location? (convenience, safety, view, etc.)

How would you rate the cleanliness of your home?

How would you rate the reservations process

Would you recommend this property to a friend?

The view is breathtaking! The house was spotless and decorated beautifully. The beds were very comfortable and the human dog bed was fought over daily! The movie theater room and hot tub put everything over the top. Overall an amazing vacation!

FAQs

WHERE IS THIS HOUSE LOCATED?

A Celestial Chalet is located within the private Gateway Mountain Community in Old Fort. This home is approximately a 20-minute drive to downtown Old Fort, a 30-minute drive to Black Mountain, a 35-minute drive to Marion, and a 45-minute drive to Asheville. Click on the location tab above to locate this house on a map.

WHAT IS YOUR REFUND/CANCELLATION POLICY?

If you need to cancel your reservation and the property you had reserved re-rents for the time which you had it reserved, you will be refunded all money you had paid minus an $89 cancellation fee. If you cancel and the property does not re-rent for your reserved dates, you will lose all money you have paid to that point. For this reason, we recommend that you purchase trip insurance. Please call 888-228-8008 before making a reservation if you have questions or concerns.

WHAT IS YOUR PET POLICY AND FEE?

A Celestial Chalet is specified as "pet friendly" and dogs are allowed. Unfortunately, due to common allergy problems we cannot allow cats. For the privilege of bringing your dog, there is a minimum charge of $100 nonrefundable fee per pet. A maximum of two dogs are allowed unless you have received special permission from the property manager or homeowner. Any damage that may be caused by your pet during your stay will be paid for out of your security deposit or charged to the credit card we have on file. There is a county-wide leash law in place. When taking your dog outside of a gated area, please ensure that they are on a leash.

WHAT ARE CHECK-IN/CHECK OUT TIMES?

Check-in time is 4pm and check out time is 10am. It is important that we adhere to these times, because there is a chance that someone else will be checking out/in before or after you and we need sufficient time to ready the house for the next renter. If you wish to check-in early, there is a $50 early check-in fee that can be added on to your reservation. Early check-in is only available if someone is not checking out on the morning of your arrival.

WHERE DO WE CHECK-IN/PICK UP KEYS?

A Celestial Chalet is located in a gated community. You must go to our Old Fort Office at 243 Catawba Ave S to pick up your gate card. Driving directions to our Old Fort Office, along with access instructions will be sent out via email. Once you have picked up your gate card, you can proceed to the house. Please do not rely on GPS. We will provide you with driving directions to the home from our Old Fort Office.

A Celestial Chalet has a keyless entry system. You will receive a unique access code within 3 days of your arrival.

WHAT IF THERE IS AN EMERGENCY DURING OUR STAY?

If you are having a medical emergency, dial 911 from the phone in your rental home or cell phone.

We hope that your stay in the area will be relaxing and without incident, but should you need to get in touch with Greybeard, we have someone on call 24 hours a day. Just call our office at 828-669-1072 and select option 1, which will forward to the cell phone of the person on call. Please do not hesitate to call us if something needs immediate attention, but if your question or concern can wait, we ask that you call the office during normal office hours.

WHEN IS THE SECURITY DEPOSIT REFUNDED?

Security deposits are returned within 30 days of guest departure.

WHEN ARE HOMES WITH GAS LOGS IN OPERATION?

Gas logs are not in operation May through September due to the warmer summer months.

IS WIFI SERVICE INCLUDED WITH MY RENTAL RESERVATION? WILL I HAVE CELL PHONE SERVICE AT MY RENTAL?

Wifi is available at A Celestial Chalet. Please note that Greybeard Rentals does not guarantee internet connectivity or speed. Each individual homeowner contracts directly with an internet service provider, and due to a variety of reasons, Greybeard does not guarantee service. Our Black Mountain and Asheville offices have wifi service available if needed.

Cell phone service is not guaranteed. You may check with your service provider to see if service is available.

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A Celestial Chalet

Featured Amenities

Cancellation Policy

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